There’s lots of questions about therapy. The most common ones I get are about insurance and payments. And rightfully so! Nobody wants a mystery bill, or to get into a service that they find out they can’t afford. So, I want to be as transparent as possible, and to that- here are some (hopefully) helpful answers!

Who are you in-network with?

In Washington State, I am in network with Aetna, Cigna/Evernorth, Magellan, Fist Choice Health (FCH), and United (UHC/UBH).

In Florida, I am in network with Aetna, Cigna, United, and Tricare East.

What if I have a different insurance?

I am always trying to become partnered with new insurance companies. Sometimes insurance companies are closed, sometimes they tell me they have enough providers, and sometimes it just takes longer.

If I am not in-network with your plan, I can work with you to get reimbursed from your provider, using your out of network benefits. This works by paying the cost of the session up front ($150), and then I will provide you with a Super Bill, which is a detailed statement of services that you paid for, which you submit to your insurance provider for reimbursement. Then they will send you a check for the amount that they cover, so if your out of network reimbursement amount is 80%, then your reimbursement would be 80% of $150, or, $120.

Can I use my Employee Assistance Program benefit?

Unfortunately, I am not able to work with EAPs. I’m just a single person and the extra requirements for me to work with EAPs isn’t possible for me at this time.

What if I don’t have insurance at all?

The cash rate is $150 per 50 minute session.

More information about billing and payments: A Good Faith Estimate:

This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created, and does not include any unknown or unexpected costs that may arise during treatment.

If you are billed for more than this Good Faith Estimate, you have the right to dispute the bill.

Throughout your treatment, the provider may recommend additional items or services as part of your treatment that are not reflected in this estimate. These would need to be scheduled separately with your consent and the understanding that any additional service costs are in addition to the Good Faith Estimate. If your needs change during treatment, your provider should supply a new, updated Good Faith Estimate to reflect the changes to treatment, and the accompanying cost changes. You may contact the health care provider or facility listed to let them know the billed charges are higher than the Good Faith Estimate. You can ask them to update the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask if there is financial assistance available. The Good Faith Estimate is not a contract between provider and client and does not obligate or require the client to obtain any of the listed services from the provider. You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill. There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on this Good Faith Estimate. If the agency disagrees with you and agrees with the health care provider or facility, you will have to pay the higher amount. To learn more and get a form to start the process, go to www.cms.gov/nosurprises or call HHS at (800) 985-3059. For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises or call (800) 985-3059. Keep a copy of this Good Faith Estimate in a safe place or take pictures of it. You may need it if you are billed a higher amount.